TenantsHappy tenants are a vitally important part of our business. We are passionate about matching our quality properties with quality tenants. Near enough is not good enough. We ensure that we do everything we can to look after your needs and we’re available to assist you throughout the entire lease.

Making the search painless

Let us take the hassle out of looking for your new place. Simply pop into our office, fill out a ‘Stop Looking’ form to let us know about you and your ideal property and we’ll tell you which properties currently match your needs and alert you as soon as new ones become available. You can also sign up for our property alerts here.

Rental payments

Rent must be paid in advance, as per the rental agreement, at all times during your lease. Please contact your property manager immediately if you anticipate any problems ensuring payments are made. (Late payments are recorded on your file for future reference and could affect your ability to secure a rental property in the future.)


Routine inspections of the property will be completed every 14–16 weeks by your property manager. This is to ensure the property is being kept in good order, check any possible maintenance issues and photograph the property for our records. You will get advance notice of these routine inspections.


We will retain a duplicate of all keys to your property for emergency access. If you require replacements or duplicate keys these are to be organised at your own cost. Please note that you must not change the locks without obtaining prior permission in writing from your Living Here office. A copy of the new keys must then be supplied to us.

What happens if I would like to add or change a tenant?

Contact us to request written approval to amend the lease and we will give you a Changing Tenants Application Kit.

What happens if I need to break my lease early?

When you sign a lease agreement you are bound by law to the terms of the agreement, which includes the length of lease. But we know that sometimes situations change. There is a formal process to follow and there can be financial implications. If you are considering breaking your lease please contact us to discuss the particulars and get a ‘Notice of Intention to Leave’ form.

Knowledge Tools

10 Steps to an Enjoyable Tenancy